Program Director ( Career Center: Small Business Development Center)
Ideal Candidate Statement:
The ideal candidate is an innovative visionary with a passion for entrepreneurship and leadership. This representative is well connected to the business community throughout the Greater Bay Area with a focus on Alameda County. The program director is skilled in marketing and fundraising and serves as a public servant to the college and our community. The ideal candidate is creative in integrating services and resources to serve entrepreneurs, students, and alumni with a focus on advising and education.
Job Description Summary:
The Ohlone College Tri-cities Career Center (Career Center) is an innovative organization that provides career services to students and community members. The Career Center integrates services and resources provided by the Workforce Innovation and Opportunity Act (WIOA ) with higher education career development models and serves high school students, adult education students, community college students, college/university graduates, community job seekers, dislocated workers, under represented populations (disadvantaged adults, veterans, people with disabilities, re-entry, low-income, etc.) and employers.
The Career Center also serves as the Alameda County Small Business Development Center (SBDC ). The SBDC integrates services and resources provided by the U.S. Small Business Development Administration (SBA ) to serve small businesses and aspiring entrepreneurs. The integration between education, workforce, and economic development makes Ohlone College an exciting, innovative, and cutting-edge institution of higher education.
The Director of the Alameda County Small Business Development Center is a member of the leadership team for the Career Center and is responsible for providing direction, leadership, and technical support to successfully operate the SBDC program and related services and resources for businesses and entrepreneurs. The SBDC is categorically funded and follows contractual performance requirements. The SBDC program director plans, organizes, and coordinates the activities of small business development throughout Alameda County. The incumbent will assist in the development of organizational policies and procedures, goals and objectives, and strategic planning. The program director manages internal and external contracting functions, directs program operations, and coordinates budget planning.
Knowledge Skills and Abilities:
• Principles, practices and techniques of administration and organizational management;
• Effective supervision and training experience of employees, contractors, and volunteers;
• The needs of the small business community, preferably in Alameda County;
• Practical and theoretical business operation with emphasis on small business growth;
• Program budgetary principles and practices;
• Event planning (e.g. seminars, workshops, conferences, etc.);
• Various word processing, as well as data management and automated case management software systems; and
• Customer service/customer satisfaction principles and procedures.
• Local, state, federal and contract compliance and program monitoring.
• Grant writing for SBDC and Workforce Innovation & Opportunity Act (WIOA ) funding or related programs.
• State and federal grant reporting.
• Business advisement or teaching business courses/workshops.
• Press Release writing/distribution (local, state, and national distribution).
• Communicate effectively verbally and in writing.
• Provide accurate business advisement with measurable results.
• Effectively train, supervise, and evaluate staff and consultants.
• Exhibit leadership in management and planning.
• Motivate staff and advisors to meet all contractual obligations and to promote a culture supportive of equity and inclusion.
• Effectively plan, organize, and evaluate programs.
• Develop and effectively manage various budgets.
• Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of clients and the community.
• Utilize various software such as word processing, spreadsheet, and database programs.
• Work independently and meet objectives and timelines.
• Perform effectively under the pressure of deadlines and other administrative demands.
• Deploys cross-sectional collaboration efforts between Ohlone College’s academic and non academic departments/divisions, the Career Center, the community and other stakeholders to serve students/alumni, the business community and entrepreneurs.
• Directs, supervises, plans, develops, implements, manages, and evaluates the delivery of services to small businesses and entrepreneurs in Alameda County.
• Supervises, trains, and evaluates assigned staff and independent contractors serving as advisors to small businesses of Alameda County
• Conducts outreach in-person and online utilizing current marketing tools that include social media, mass media, and mobile communications to identify and attract small businesses, aspiring entrepreneurs, students/alumni and community members thinking about business ownership.
• Cultivates new programming and strategies to support program expansion.
• Negotiates cooperative and participation agreements between the SBDC and public entities and private individuals.
• Provides in-depth business advisement and technical assistance to clients in the areas of business planning, obtaining capital, marketing strategies, financial analyses, and related business operations.
• Analyzes and evaluates client service needs and makes appropriate assignments to SBDC consultants and other resources.
• Represents the college in an official capacity regarding program activities and coordinates
communication with the business community, local economic development agencies, and funders.
• Develops, implements, and evaluates a marketing plan for the SBDC including strategies for program promotion to attract clients and to engage stakeholders.
• Ensures compliance with program activity timelines, evaluation criteria, and reporting requirements in adherence to the Northern California SBDC regional & Ohlone College strategic plans.
• Coordinates the financial administration and operations of the SBDC including developing, implementing, and reporting to ensure the maintenance of SBDC grant funding.
• Delivers SBDC presentations that may include topics related to business and entrepreneurship to students/alumni, community organizations, financial institutions, government entities, and others.
• Coordinates the resources of small business organizations and agencies, chambers of commerce, and local, state and federal agencies, and elected officials to improve service delivery.
• Interprets and maintains compliance with pertinent Federal, state and local laws, and contractual regulations.
• Coordinates SBDC program activities, training opportunities, seminars, and conferences with community partners and Career Center programs.
• Leads staff/team meetings and initiatives pertaining to employers, businesses, and entrepreneurs.
• Integrates SBDC , Ohlone College, and Career Center missions and objectives.
• Oversee and/or facilitate training to small businesses and entrepreneurs in Alameda County related to successful startups, executive leadership, business growth, financial growth, building brand, and/or industry-specific topics.
• Represent Ohlone College and SBDC in official capacity regarding program activities and coordinate communication with the business community, economic development, funders, and related organizations;
• Coordinate SBDC program activities, training opportunities, seminars, and conferences with the Career Center and community partners and programs;
• Refer appropriate businesses/employers to the Career Center for recruiting services and resources.
• Work in collaboration with Ohlone’s academic divisions to ensure appropriate small business education course offering via Contract education, non-credit, and for-credit opportunities.
• Collaborate with academic divisions to offer stackable credentials and certificates appropriate for businesses and entrepreneurs to support enrollment, retention and success.
• Performs other duties as required or assigned
$87,412 - 111,565
Posting Detail Information:
Number of Vacancies: 1
Desired Start Date:
Position End Date (if temporary):
Close Date: 5/30/2019
Open Until Filled: No
Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.
Immigration Reform & Control Act of 1986:
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.”
EEO Statement Summary:
The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.
If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.
Conditions of Employment:
Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance.