Chief Development Officer
Position Type: Full-Time (Paid)
Primary domain: Human Services
City: New York
Postal code: 10036
State: New York
Country: United States
$3M - $10M
Restore NYC exists to end sex trafficking in New York and restore the well-being and independence of foreign-national survivors.
Since 2009, Restore has pioneered innovative housing and economic-empowerment solutions that give survivors access to a safe home and a real job -- the things that our data tell us make freedom real. Restore’s entrepreneurial spirit paired with a commitment to trauma-informed, survivor-centered, and culturally competent care have made Restore a leader in the rapidly evolving anti-trafficking field. The federal government has distinguished Restore as the only anti-trafficking organization in the U.S. to receive Department of Justice grants for both housing and economic empowerment. For all services, Restore is committed to inter-agency collaboration and rigorous outcome evaluation. Armed with this data, Restore has trained over 200 organizations, including law-enforcement agencies, other service providers, and hospitals across 20 states. Ultimately, we are most grateful that Restore NYC is a place survivors call "home" and are flourishing. More than 20% of Restore’s program staff are survivors who are now leading others to freedom.
We are a small nonprofit with a growth story and have a big, high-impact vision. We grew revenues by 157% from FY 2015 to FY 2018 and seek to grow by 20% a year or more for the next five years. We believe that this is an ambitious, difficult, and doable goal. We are committed to solving this problem of sex trafficking and believe that as we continue to prove our solutions, they must be scaled in New York and replicated across the country. We currently have 20, going on 23, full-time staff and 12 part-time staff.
The Chief Development Officer will be a humble, experienced, and smart leader who will play a central role in building and growing an enduring organization. S/he will report to the Executive Director and be a member of the Management Team, playing a critical role in shaping organizational strategy and culture. In partnership with the Executive Director, s/he will be a donor-centric professional who will lead us in the design of the strategy, systems, and processes needed to ensure that fundraising is carried out in keeping with Restore’s mission, values, and plans. S/he will be eligible to enroll in Restore’s major medical, vision, dental and life insurance plan as well as commuter benefits. Below are the key areas of responsibility:
- Lead, manage, and develop a young, talented and committed team that currently consists of a Director of Development, Communications Manager, Events and Grants Manager, and Development Coordinator. For institutional giving, Restore’s Chief Operating Officer manages institutional relationships and Restore’s Chief Program Officer serves as the primary grant writer. Enhance the functional alignment of the development team, as well as its growth over time, with the understanding that significant additional capacity is needed to attain Restore’s development potential. Continue to build a growing and effective development team through recruitment, professional development, coaching, mentorship, and motivational leadership.
- Serve as a top advisor to the Executive Director regarding the revenues and mission of Restore; work collaboratively with management and leadership teams, volunteer leadership, and donor prospects to ensure effective implementation of Restore’s mission, vision, and impact, and create an environment that cultivates an organization-wide culture of development and philanthropy.
- Work collaboratively and maintain clear, regular communications with the organization’s Board of Directors to set fundraising strategy and get involved in other governance duties including financial planning.
- Become an expert on Restore’s partners, strategic direction, and sex trafficking in New York City.
- In partnership with the Executive Director, responsible for designing and executing a sustainable development strategy consistent with Restore’s strategic goals, including short and long-term growth goals for each member of the team, including yourself.
- Build Restore’s financial support base via events, campaigns, peer-to-peer fundraising, etc., from a wide range of funding sources including individuals, foundations, government, corporate, and churches.
- Stay current with emerging trends and fund development best practices to create new and innovative strategies to increase donations.
- Effectively empower, support, and develop each team member so that they continually grow in capacity, leadership, and knowledge in key development tactics including research and prospect identification, cultivation and stewardship, donor segmentation, communications strategies, proposal development, grant application writing, tracking, reporting, and compliance, donor stewardship, database management, communications, and outreach activities, and development-related volunteer relations.
- Create and lead our strategy to ensure Restore’s individual-giving strategy is strong, diverse, and engaging: e.g., focus on multiple geographies, income levels, strategies to engage individuals, identify and cultivate major donor prospects, who will likely continue to be the most important and largest segment of our donor base as Restore continues on its growth trajectory.
- Personally manage and grow a diverse portfolio of current and prospective major donors (including individuals, family foundations, and faith partners) and facilitates relationships between donors and the executive director; prepares ED for donor meetings.
- Drive fundraising best practices to identify, cultivate, ask, and steward individuals and institutions for annual giving campaigns, major gifts, planned giving, in-kind donations, and special events.
- Support the development and execution of the major donor fundraising strategy for the annual Freedom Gala.
- Conduct thorough prospecting and research to identify, prioritize new leads; develop annual stewardship plan for different donor segments, including goals, objectives, and action steps.
- Develop proposals, reports, and other funder materials in close partnership with the program, finance, and impact teams. Expertly articulate Restore’s value proposition to new and existing funders.
- Lead our strategy for marketing and communications plan (email, collateral, social media, mail) that undergirds and drives our overall fundraising goals. This includes annual reports, impact reports, and other donor-centric collateral.
- In collaboration with the Director of Development and Communications Manager, develop creative, impactful content and reporting that connects major donors with our work and their impact, to increase renewal rates and gift size.
Fundraising analysis and measurement
- Foster an environment of collaboration and excellence and ensure staff accountability through clearly defined goals and measurable outcomes.
- Provide thought leadership and direction so that we measure our development efforts to understand what works, what doesn’t, and how we should prioritize both long-term strategy and short-term tactics.
- Manage best practices for systems utilization, donor reporting, and analytics so that we can efficiently and thoughtfully engage them.
- Work in partnership with the Executive Director and Impact Manager to evaluate existing fund development strategies and develop new development efforts.
- Provide strategic oversight of development systems and processes to support pipeline and donor management data including donor database (Salesforce) system; build a best-practices environment for data management and reporting.
- Represent the organization in a variety of settings as appropriate and necessary. Note that several team members (Executive Director, COO, CPO, Director of Training & External Affairs) also play key roles in external representation.
The following are some key aspects of our organizational culture that guide our behavior:
- We always prioritize the health and well-being of the survivor.
- We take personal responsibility for deliverables.
- We support each other so that we can recharge and refresh, whether it is vacation, retreat days, or other activities (professional development classes, meetings with like-minded partners).
- We sacrifice ego for the collective good of the team.
- Affirm the Nicene Creed and attend a Christian church.
- 5+ years in a people leadership role.
- 5+ years in fundraising (with a focus on relational giving from individuals); we would also be open to experience in sales (with a focus on relational sales).Note: relational, major donor fundraising is the most important aspect of this role.
- Strength in developing the case for support and strategic, complex, and innovative fundraising plans, and executing against those plans to achieve goals and objectives.
- Proficiency in the use of development management tools (Salesforce, Classy).
- Proven track record in managing processes, executing strategies with discipline, and leading people.
- A relational professional who loves inviting people into our mission by giving of their financial resources.
- Can point to tangible examples of leading teams and developing talent.
- Can remain focused in the face of pressure, consistently delivers against timelines, energized by tasks/time limitation.
- Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment.
- Fantastic relationship builder.
- Strong desire to build an organization – highly motivated by the idea of building something the world needs and currently does not have.
- Deep commitment and proven dedication to professional growth, emotional maturity and vocational greatness.
- Consistently energized by hard, but doable, responsibilities and goals.
- Authentic passion for the work, mission, and impact of Restore.
- eligible to enroll in Restore’s major medical, vision, dental and life insurance plan as well as commuter benefits.
- 15-18 vacation days per year
- 4 spiritual retreat days per year (one per quarter)
- office closed Christmas Eve through New Year's Day (Dec. 24 - Jan. 1)
Commensurate with Experience
Posting Expiration Date:
How to Apply:
If interested in this position, please email a cover letter and resume to [email protected] with subject line "Chief Development Officer." No calls please. We will only respond to those candidates we wish to interview.
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