Senior Manager of Regional Operations

The Primary School

Posted: 6/12/2019

Position Type: Full-Time (Paid)

Function: Administration/Operations

Primary domain: Education

City: East Palo Alto

Postal code: 94303

State: California

Country: United States

Organization Information:


Not Available


Mission statement:

The Primary School integrates education, health care, and family support services to dramatically improve outcomes for underserved children. Our holistic model enables children to lead lives that are meaningful and healthy - emotionally, mentally, and physically.  

Position Details:

Job Description:


The Senior Manager of Regional Operations is responsible for ensuring strong operational supports for the central office and site operations teams, and managing a range of special projects to support strategic and operational priorities as The Primary School grows.

Operations Management

  • Ensure successful implementation of site operations through systems development, staff training, and regular quality control & monitoring (includes physical space, resources, IT, health, attendance, meal program, safety/emergency, and all other core site operations)
  • Develop and maintain strong documentation of universal site operations processes, policies, and procedures and support site teams to modify for local use
  • Support the recruitment, on-boarding, and ongoing coaching and development of site operations staff across sites
  • Ensure site staff have the data tools and systems they need to capture and use information effectively, including through support and training (e.g., PowerSchool, Atlas).
  • Manage centralized procurement and inventory across sites, managing vendor relationships and overseeing efficient, responsive processes for purchasing and inventory management
  • Manage centralized IT support services including purchasing and support across sites, managing vendor relationships and ensuring staff have the materials and equipment needed
  • Provide a supportive work environment to central office staff in the form of work space, materials/supplies, and tools, including managing vendors to support the work environment for staff (e.g., IT/desktop support services, janitorial services)

Facilities & Space Planning

  • Drive annual and multi-year space planning within and across sites, partnering with leadership team to evaluate options and support timely planning and decision-making
  • Oversee annual and ongoing space setup and licensing process across sites to meet program, licensing, and budget needs (e.g., renovation, furnishing, room norms)

Program Management

  • Manage the school nutrition program across sites: manage application and reporting process, manage vendors, train and monitor staff processes to ensure efficiency and compliance
  • Manage state preschool program across sites: manage application and reporting process, train and monitor staff processes to ensure efficiency and compliance, partner with Finance team on fiscal compliance reporting
  • Codify and train staff on enrollment policies and processes
  • Manage additional public program areas as identified for implementation
  • Support site teams in other compliance areas as needed (e.g., DRDP, ECERS, CLASS)

Planning & Performance Management

  • Partner with the leadership team to coordinate a clear process for annual and multi-year planning that translates vision and priorities into actionable goals and resource plans
  • Facilitate planning cycles that support strong focus, execution, and ongoing reflection across goals, including the process by which teams develop and monitor 90-day goals/KPIs

For all of these areas, the Senior Manager of Operations will be responsible for:

  • Collaborating with program and functional leads from across the organization on project scope of work and goals
  • Developing and managing project plans, including coordination of other resources
  • Reporting regularly on progress
  • Managing any project budget
  • Soliciting regular feedback to improve effectiveness and progress towards goals



  • You have experience and fluency with school operations, facilities, and experience with opening sites and managing end-of-year closing preferred
  • You have experience and fluency in creating and maintaining data systems
  • You have exceptional reasoning, problem solving, and strategic thinking skills
  • You find identifying and pursuing opportunities to drive efficiency energizing
  • You have the ability to develop short and long-term plans that are both strategic and practical
  • You have the ability to execute on complex, cross-functional projects that engage a variety of stakeholders and workstyles effectively
  • You are collaborative and excited to work with an interdisciplinary team
  • You are highly detail-oriented and able to ensure accuracy and privacy with sensitive information
  • You have the ability to manage multiple priorities simultaneously
  • You have exceptional oral and written communication skills, and the ability to synthesize information into clear and compelling messages for a wide range of audiences
  • You excel in a fast-paced, entrepreneurial, and innovative organization
  • You are comfortable in ambiguity and environments that change rapidly
  • You believe in the mission of The Primary School and that all children and families are capable of extraordinary things


Not Specified


Commensurate with Experience

Posting Expiration Date:


How to Apply:

Please visit our website to learn more and apply!


To receive targeted job listings like this one by e-mail please create a job alert