Program Administrator, Social Impact Employment

MIT PKG Center

Posted: 7/30/2019

Position Type: Full-Time (Paid)

Function: Education/Training

Primary domain: Education

City: Cambridge

Postal code: 02140

State: Massachusetts

Country: United States

Organization Information:


Not Available


Mission statement:

 The PKG Center taps and expands MIT students’ unique skills and interests to prepare them to explore and address complex social and environmental challenges. We educate students to collaborate ethically and effectively with community partners to engage in meaningful public service, today and in their lives beyond MIT.

Position Details:

Job Description:

Position Overview:

Reporting to the Assistant Dean, the Program Administrator for Social Action Employment is an integral part of the PKG Center team. The Center’s overarching goals are to tap and expand MIT students’ unique skills and interests to prepare them to explore and address complex social and environmental challenges. We educate students to collaborate ethically and effectively with community partners to engage in meaningful public service, today and in their lives beyond MIT.

The Program Administrator collaborates with PKG Center staff and colleagues from across the Institute to develop and administer the Center’s social impact employment programs, connecting enrolled MIT students with jobs, internships, and learning opportunities in organizations focused on positive community outcomes. In particular, this position collaborates with Student Financial Services on the community-based Federal Work-Study Program - promoting the opportunity to eligible students and partner agencies, meeting spending targets, maintaining compliance with federal rules and regulations, and promoting student learning and community benefit. The Program Administrator also develops complementary opportunities for students not using Federal Work-Study funds and develops community partner strategies and tools for the Center.

Partnerships with external organizations (particularly nonprofits and government agencies) are a cornerstone of the PKG Center’s programs, values, and mission. The Program Administrator, Social Impact Employment, manages programming that:

  • Engages MIT students in ways that are defined by community partners, builds partner capacity, and yields significant community impact
  • Supports MIT student learning and development through thoughtfully-designed, well-supervised work experiences that are relevant to MIT students’ talents and interests


Principal Duties and Responsibilities:


Managing Social Impact Employment (30%)

  • Develop goals and criteria for social action employment, Federal Work Study (FWS), positions, and PKG Internships; establish annual work plans, and effectively communicate priorities to PKG senior staff; monitor progress toward annual goals and outcomes
  • Advise students on social action employment: goal setting, job searches and applications, workplace relations and professionalism, career exploration/development and learning goals, ethics and modes of social change, risk management, reflective practice
  • Collaborate with PKG communications staff for outreach to students; develop publicity campaigns, events, and materials to attract students and employers; develop web content, print materials, correspondence, and events/workshops
  • Develop and maintain strong understanding of university, local, state, and federal policies which impact student employment and student employee supervision (i.e., sexual harassment, discrimination, Fair Labor Standards Act, etc.)


Developing Community Partnerships (30%)

  • Build and manage relationships with core community partner agencies
    • Establish and apply PKG policies, practices, and standards related to partnerships
    • Establish annual work plans for community partnerships and monitor progress toward annual goals and outcomes
    • Develop relationships with off-campus employers and supervisors, including support/training for partner agency supervisors/organizations on student employment policies and procedures;best practices for recruiting, hiring, training and supervising students; regular check-ins with community employers to identify emerging issues and maintain open communication
    • Build new relationships with organizations working on tech for the social good and socially-focused organizations that could offer challenging computer technology (machine learning, big data, virtual reality) work opportunities for MIT students
    • Manage community partner engagement systems and tools, including the GivePulse platform
    • Coordinate partner celebration/recognition efforts
  • Stay current on industry-wide research and best practices for campus-community partnerships


Federal Work Study Documentation and Compliance (30%)

  • In collaboration with Student Financial Services, manage the off campus Federal Work Study program and maintain compliance with federal and MIT regulations
  • Establish and maintain FWS wage structure in accordance with MIT, State and Federal wage laws
  • Manage all FWS employment documentation with students and employers and Youth Employment permit for MIT students under 18 in FWS jobs
  • Collaborate with SFS staff to manage/process FWS timesheets, payroll, employer contracts, and other joint responsibilities in a timely fashion


Operations, Campus Collaborations, and Other (10%)

  • Collaborate with PKG and other MIT staff on programs and events (e.g., Orientation, Open houses, Fairs, etc.), particularly those focused on introducing students to service work or service careers, and provide appropriate resources and guidance,
  • Collect data, assess, and report on student and community partner outcomes Manage student employment and community partnerships budgets
  • Support PKG fundraising efforts with occasional reports, meetings with donors, student case studies, etc.
  • Represent the PKG Center in relevant campus committees and cross-functional teams
  • Supervise student staff
  • Other duties as assigned or required


Supervision Received: Reports to Assistant Dean and Director for Programs


Supervision Exercised: Supervisor for 2-3 student staff (Graduate Assistant and Undergraduate Program Assistants).


Required Qualifications & Skills: 

  • BA/BS degree and minimum of two years of progressively responsible experience in higher education, nonprofit management, or similar field required. Prefer Master’s degree and experience in an academic setting.
  • Outstanding organizational and project management skills with a strong teamwork orientation.
  • Ability to work under minimal supervision and to exercise individual initiative to meet and anticipate emerging issues and requirements and prioritize tasks.
  • Careful attention to detail.
  • Excellent computer skills including experience with spreadsheets and databases and comfortable learning new software as needed.
  • Discretion in working on sensitive or confidential matters with students, families, coworkers, and the public.
  • Must be committed to diversity and able to work with a highly diverse student population.
  • Ability to meet a flexible work schedule, including some evenings and/or weekends (2-4 times per month) and occasional travel.


Salary Range is $50,000-$65,000

The full range of MIT employee benefits can be found here:


$60k - 65k

Posting Expiration Date:


How to Apply:

Applicants must apply through the MIT Careers website: 

This is job number 17782 on the MIT jobs site:

Please do not also mail or email application materials.


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