Regional HR Business Partner - West (San Francisco, LA, Puget Sound, Dallas, Phoenix)

Year Up

Posted: 2/7/2020

Position Type: Full-Time (Paid)

Function: Human Resources/Recruiting

Primary domain: Employment

City: San Francisco

Postal code: 94104

State: California

Country: United States

Organization Information:


$20M +


Mission statement:

Year Up is an award-winning, national 501(c)3 organization that enables motivated young adults, ages 18-24, to move from minimum wage to meaningful careers in just one year, by providing the skills, experience, and support they need to reach their full potential. Through a one-year, intensive program, Year Up utilizes a high expectations, high support model where students spend the first six months learning in-demand technical and professional skills, focusing on one of five career pathways, before applying their skills during a six-month corporate internship with a top company. Throughout the program, students earn an educational stipend, and complete coursework eligible for college credits.

Year Up has served more than 24,000 young adults since its founding in 2000, and will serve more than 4,700 young adults in 2019 nationwide. Year Up currently serves 25 U.S. cities across 18 markets, including Arizona, Baltimore, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington. 90% of Year Up graduates are employed and/or enrolled in postsecondary education within four months of program completion and employed graduates earn an average starting salary of $40,000 per year.

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times for eight consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.


Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Position Details:

Job Description:

Title: Regional HR Business Partner - West (Flexible/San Francisco, LA, Puget Sound, Dallas, Phoenix)
Office: National
Location: San Francisco, CA
Career Stage: Director
FLSA Status: Exempt
Job Type: Regular Full-Time


Reporting to the Chief Human Resources Officer, Year Up is seeking a thoughtful and experienced Regional HR Business Partner - West (Flexible/San Francisco, LA, Puget Sound, Dallas, Phoenix) to guide human capital needs across multiple sites in a region.  This position reports to the National HR Department but maintains strong partnership and service accountability to the various market leadership teams that they support. 

In partnership with local leadership and the National HR Team, this person will act as an internal consultant and strategic thought partner for initiatives and issues related to talent management and employee relations in a high-volume, fast-paced environment.  This role will require handling a wide range of HR-related projects and tasks, working independently and with teams to ensure high-quality completion of assignments.  The successful candidate must be an active listener, skilled at balancing the needs of various stakeholders and driving to solutions with both empathy and clarity.  They must be comfortable applying traditional HR practices into Year Up’s culture and environment in a thoughtful, flexible way. 

In keeping with Year Up’s values, the Regional HR Business Partner - West (Flexible/San Francisco, LA, Puget Sound, Dallas, Phoenix) will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.

This role can sit in any of the following offices: Bay Area, Los Angeles, Phoenix, Dallas, or Puget Sound.

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.


Talent Support

  • Build trusted advisor relationships as the point of contact for strategic HR consultation to support business goals and growth (e.g. team restructures, workforce planning, succession planning, etc.)
  • Champion strong organizational culture on all teams, leveraging people data to help leaders proactively anticipate challenges and understand their employees’ experience on the ground
  • Provide HR Policy guidance and interpretations
  • Manage the evaluation and monitoring of HR-led compliance training and performance and merit cycles, to ensure successful execution, timely completion, and equitable practices
  • Work with the Organizational Development team to analyze trends in turnover, hiring, promotions, separations and grievances to determine support or action needed to adjust unfavorable trends; provide reporting and analysis on turnover trends

Employee Relations

  • Provide day-to-day performance management and employee relations support (i.e. confidential, impartial, informal conflict resolution) and escalate to appropriate levels as needed
  • Support supervisors in creating and implementing effective strategies that foster talent development as well as performance remediation
  • Manage and resolve complex employee relations issues; support or conduct formal investigations into claims, and complaints, on an as-needed basis


  • Ensure site compliance with all Year Up policies and practices
  • Manage workflows, documentation, follow-up, etc. within HR systems (e.g. Zendesk, ADP, Workday)
  • Ensure site leaders receive timely reports on headcount, turnover, diversity and other key statistics
  • Other duties as assigned

Site Team/Learning Community Member

  • Serve as a coach/mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • Minimum of 5-7 years of experience in team management and HR policies/practices administration
  • Strengths in meaningful relationship building
  • Strong prioritization and time management skills with exceptional attention to detail
  • Excellent written and verbal communication skills
  • Strong decision-making ability, with experience balancing policy, values, and business need
  • Sound judgment, maturity, and the ability to handle sensitive and confidential information with discretion
  • A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects at a time for a variety of key stakeholders
  • Strong critical thinking skills
  • Strong acceptance of change, willingness to perform and lead through change
  • Ability to travel up to 50%
  • Certification such as SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), HRCI Professional in Human Resources, HRCI Senior Professional in Human Resources, a plus
  • A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Commitment to diversity and inclusion


  • Salary: Competitive and commensurate with education and experience
  • Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
  • Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
  • Professional development: Funds available to support staff in achieving career objectives


Commensurate with Experience

Posting Expiration Date:


How to Apply:

Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.


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