Chief Program Officer

Center for Volunteer & Nonprofit Leadership

Posted: 9/4/2020

Position Type: Full-Time (Paid)

Function: Programs

Primary domain: Community/Capacity Building

City: San Rafael

Postal code: 94903

State: California

Country: United States

Organization Information:


Not Available


Mission statement:

Value Statements: Each person in the organization serves as an ambassador by promoting the organization’s mission. As part of our individual and organization culture, it is critical that all employees stake claim and prioritize the following in ourselves and our work.

CARE                         We lead with compassion. We respect the dignity of others by listening, empathizing, and examining our assumptions. We believe in people and nonprofits and the ability of all to develop and thrive. We stand for—and with—the community.

 CONNECT                 We prioritize relationships. We cultivate deep partnerships, collaborative teams, and networked leaders on a foundation of trust. We convene, co-create, share our knowledge, and learn from others. We know our best work requires diverse perspectives and inclusive spaces. We are stronger together.

 CONTRIBUTE           We show up. We are resourceful, responsive, and solutions-focused. We are generous with our talents and seek opportunities to make a profound and worthy difference. We deliver with integrity and a commitment to excellence.  We take action.

Position Details:

Job Description:

Position Overview: CVNL is dedicated to advancing nonprofits and volunteerism by strengthening leadership, encouraging innovation, and empowering individuals in our community. The Chief Program Officer (CPO) plays a key leadership role in advancing CVNL’s mission and serves as a member of  CVNL’s Senior Leadership Team reporting to the Chief Executive Officer (CEO).

The CPO will develop and implement the overall program strategy, evaluate effectiveness, provide mentoring, guidance, supervision, and professional development to all program staff.  The CPO will monitor and be responsible for ensuring the sustainability and impact of CVNL’s programs, stay abreast of developments in nonprofit capacity building and be a nonprofit generalist.

The CPO is responsible for providing strategic leadership to CVNL’s programs. In addition, the CPO manages consulting services, delivering expert guidance and consultation services to nonprofit clients.

General Responsibilities:

  • Ensure the delivery of qualitative and quantitative goals and outcomes of programs and services in line with the Strategic Plan.
  • Oversee the coordination, integration, and delivery of all programs, contracts and related services, promoting collaborative relationships between program areas.
  • Provide effective and inspiring leadership, as well as stewardship, of CVNL by being actively involved in all programs and services. Implement and lead a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement.
  • Partner with the CEO to represent CVNL with external constituency groups, including community, governmental, and private organizations.
  • Ensure that all program activities operate consistently and ethically within the mission and values of CVNL.
  • Prepare and submit an annual operational budget to the CEO and CFO for review and approval, manage effectively within this budget, and report accurately on progress made and challenges encountered.
  • Ensure that the expectations of funders, partners, constituents, clients, and other stakeholders are consistently met.
  • In partnership with the Business & Fund Development Director, maintain positive working relationship with funders and internal and external stakeholders to assess and pursue funding opportunities.
  • In partnership with the Marketing and Communication Director, develop a strategy to grow program engagement and develop new business for CVNL.
  • Stay current with emerging trends and developments in the nonprofit sector and advise CEO on issues relevant to CVNL’s strategy, market position and operations.
  • Cultivate and maintain strong relationships with the nonprofit community in the Bay Area.
  • Represent CVNL with clients, members, community leaders and funders.
  • Participate in internal CVNL meetings as member of senior leadership team.
  • Other duties as assigned.


Consulting Services

The CPO works closely with staff and affiliate consultants, providing oversight and leadership to ensure strategic positioning of our work as well as delivery of high-quality consulting services that aid nonprofit leaders in advancing the missions of their organizations. In partnership with the CEO, the CPO also provides thought leadership, program development and implementation oversight to direct special projects and take advantage of timely opportunities across CVNL’s core areas of focus to advance our organizational mission.

  • Provide strategic leadership to CVNL’s consulting practice and lead development of annual consulting department priorities, workplan and budget to advance CVNL strategic goals.
  • Oversee all aspects of CVNL consulting engagements, including: responding to inquiries and discussion of projects with potential clients, identifying staff or affiliate consultants for projects, drafting proposals and cost/time estimates, contracting with clients and affiliate consultants, providing support/technical assistance to client and consultants, invoicing, and project evaluation.
  • Develop marketing and business development strategies to advance consulting department priorities, working in collaboration with the Director of Marketing and Communications, Director of Business and Fund Development, and others.
  • Work with the Program Assistant to manage administrative tasks in support of consulting department priorities and needs.
  • Provide direct services to nonprofits and other clients as a trainer, consultant, facilitator and coach on issues such as governance, future direction/strategic planning, organizational assessment (iCAT), and management.
  • Develop affiliate consultant pool to include highly skilled, diverse, and well regarded professionals across the array of content specialty-areas that reflect nonprofit needs and requests.
  • Prepare program reports for CEO, Board and funders as requested.


Program Development and Special Projects

  • Serve as faculty for various CVNL programs as identified.
  • Attend conferences, meetings, and public events to represent CVNL externally.


Required Qualifications:

  • At least 10 years of professional experience, with a minimum of five years of senior-nonprofit management experience.
  • At least five years’ experience supervising seasoned staff and operating multiple programs across a broad geography.
  • Undergraduate degree and an MBA or similar advanced degree preferred.
  • Comprehensive knowledge of program planning and administration, organizational development, staff supervision, program development, budget management, contract negotiation, administrative operations, and fundraising.
  • Minimum of three years of consulting in the nonprofit field with expertise related to planning, facilitation and training, and/or organizational management. Other areas of expertise a plus.
  • Strong relationship builder and communicator with the ability to find common ground, build consensus and strengthen collaboration among diverse stakeholders.
  • Experience leading diverse work teams, developing an organization-wide strategy for program excellence, engaging community partners, and partnering with a CEO.
  • Tangible examples of reporting and program measurement and evaluation.
  • Demonstrates integrity, strives for excellence in their work, and has experience of leading others.
  • Passionate about CVNL’s mission and able to promote and communicate the philosophy, mission and values of CVNL to external and internal stakeholders.
  • Thorough understanding of, demonstrated passion for and commitment to nonprofit organizations and the nonprofit sector.
  • Experience collaborating with diverse partners and capitalizing on opportunities and solving problems.
  • Proven track record of setting programmatic strategy, developing systems, leading implementation, delivering impact and effective/strategic decision making.
  • Demonstrated ability to manage multiple projects, prioritize effectively and meet deadlines.
  • Effective at motivating and managing professional staff and multidisciplinary teams.
  • Strong public speaking/presentation skills, including experience facilitating groups, presenting training curriculum and speaking in front of large audiences.
  • Excellent communication skills, both written and oral, with the ability to represent the organization externally across a wide range of stakeholders and constituencies.
  • Excellent project management, customer service, follow-up and follow-through skills.
  • Business development experience as it relates to securing clients and closing contracts.
  • Self-starter, creative, patient, accurate, highly organized and detail-oriented.
  • Strong technology skills including knowledge of MS Office, Excel, Outlook, PowerPoint, data management and social media as well as a willingness to learn new technology.
  • Ability to travel throughout Bay Area.
  • Demonstrated ability to analyze and compile complex data for planning and reporting purposes.
  • Demonstrated commitment to the values of diversity, inclusiveness and empowerment.
  • Bilingual skills (Spanish/English) a plus.


CVNL offers a competitive salary and benefits, commensurate with experience and skills.  Medical, Dental, Vision, Life, Retirement with Company Match, Paid Holiday, Vacation & Sick, Professional Development Training


Commensurate with Experience

Posting Expiration Date:


How to Apply:

To Apply:

Please submit a resume and cover letter that includes how your skills and experience meet the qualifications of the position, as well as salary requirements, on

CVNL offers a competitive salary and benefits, commensurate with experience and skills.

 CVNL is a workplace environment that respects, appreciates and values employees from all backgrounds; candidates of color strongly encouraged to apply.

CVNL is an equal opportunity employer and makes employment decisions on the basis of qualifications. The Agency policy prohibits unlawful discrimination in any employment decision based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sexual orientation or any other basis protected by federal, state or local law or ordinance or regulation.  Submission of your application is not an offer of employment or an employment contract.


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