In accordance with Goodwill’s powerful mission, vision and values, the President and Chief Executive Officer (CEO) is accountable to the Board of Directors of Goodwill and provides leadership to preserve the rich legacy and continued growth and success of Goodwill. The CEO is responsible for the development and execution of the strategic plan and for Goodwill’s overall financial, programmatic, and operational performance. The new President and CEO will follow a tenured leader, requiring experienced and thoughtful leadership skills to honor the past while guiding an innovative strategy to ensure continued financial support for the organization’s people and mission.
The President and CEO will lead an executive team of six and an organization of more than 1,000 employees. The organization is made up of both Goodwill Industries of the Valleys, Inc., and Goodwill Industries of the Valley Works, Inc., and operates in three distinct business lines: donated goods, mission services, and Goodwill Business Solutions. With a network of community partners throughout its 35 county, and 14 city service area, Goodwill is one of the region’s largest and most complex non-profit organizations. The President and CEO reports to the Board of Directors, consisting of business and community leaders who are tasked with governance and oversight for the organization. As an integral part of the Goodwill Industries International network, the President and CEO will act as a collaborative partner and colleague to other Goodwill agencies, seeking and sharing advice and ideas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Develops and maintains an internal culture that promotes and fosters high standards of ethics and integrity. Serves as a role model promoting passion for the Goodwill mission, reinforcing organizational values, and encouraging quality and innovation.
• Provides inspirational leadership to a diverse group of leaders by crafting a shared vision, making sure it is clearly communicated, and holding leaders accountable for successful execution.
• Takes responsibility for ongoing assessment to ensure Goodwill’s operations, programs, people, and brand are poised for continued growth and success; to ensure a sustainable model for the future.
• With an emphasis on diversity and inclusion, attracts, develops and retains a high performing team of engaged employees.
• Leads an executive team of six and an organization of more than 1000 employees with a complex operational structure.
Board of Directors
• Works in partnership with the Board of Directors and Board Chair to support and guide Goodwill’s governance and fiduciary responsibilities.
• Maintains a collaborative relationship with the Board, working to set Goodwill’s strategic direction and policies, enabling the organization to adapt to a constantly changing external environment.
• Provides timely updates to the Board to ensure informed and effective decision making.
• Participates as an ex-officio member of all Board committees, working with each committee chairman on the development of related tasks and programs.
o Develops agendas for all Board meetings and Executive Committee meetings.
• Leads Board development efforts to ensure optimal Board performance with emphasis on promoting a Board composition representative of the communities and individuals served.
• Reviews and analyzes the operation and general management of the organization to determine its effectiveness and makes necessary changes to improve its effectiveness.
• Leads by example, demonstrating belief in Goodwill’s philosophy.
• Fosters an environment that empowers the executive and senior leadership and leverages the strengths of each team member. Promotes collaboration, trust and teamwork.
• Cultivates talent for future opportunities - grows talent internally and identifies talent externally to ensure that Goodwill has a steady stream of diverse future leaders and ensuring sustainability.
• Focuses on building, maintaining, and enhancing Goodwill’s technological capacity to nurture growth and efficiency.
• Directs business operations to make certain revenue, margins, and reinvestment in Goodwill’s business remains strong, so the organization’s program objectives are sustainable. Ensures Goodwill has adequate capital investment to allow for growth.
• Provides financial administration consistent with the purpose of the organization and in accordance with sound practices and legal requirements including payroll administration, controlling cash flow, and all other money related areas.
• Oversees the development of annual operating budgets and associated reporting for the organization; manages budgets within approved guidelines.
• Anticipates financial challenges including but not limited to economic constraint, competition, market and business trends, shifts in public/private funding, etc.; develops strategies to mitigate and address.
• Oversees development of salary structure, approval of staff job descriptions, and evaluation of staff department heads on an annual basis.
• Provides a comprehensive financial statement to the Board of Directors on a monthly basis.
• Serves as a key community leader, championing the mission, vision, and interests of Goodwill and ensuring it is understood by both internal and external constituencies.
• Builds strategic relationships with vital business, community, and political leaders in the areas served, as well as like-minded non-profits and government entities.
Works with appropriate community and regional and state planning bodies concerned with youth, adults, and seniors who have disabilities and/or disadvantages.
o Champions new programs that improve service to youth, adults, and seniors who have disabilities and/or disadvantages.
• Acts as the public face and official spokesperson for Goodwill and is available to the community for speaking engagements, presentations, etc.