Managing Director, Research & Evaluation

Harlem Children's Zone

Posted: 10/27/2020

Position Type: Full-Time (Paid)

Function: Evaluation

Primary domain: Youth Development

City: New York

Postal code: 10035

State: New York

Country: United States

Organization Information:


$20M +


Mission statement:

Harlem Children’s Zone is a world-renowned non-profit that is breaking the cycle of generational poverty for more than 28,000 children and adults in Central Harlem and millions more well beyond. HCZ walks hand in hand with young people and their families from cradle to college to career. From our work with public school students and our Promise Academy charter schools to our Healthy Harlem wellness initiative to our family support programs, HCZ goes beyond education to provide children with the academic, personal and career support they need to stay on the path to becoming self-sustaining, successful adults. No other organization uses such a comprehensive approach to fighting poverty, at such a scale or with as much impact.  With a generation of proof, our innovative work over the decades has achieved unprecedented results with measurable economic and social impact in Harlem and beyond.  We are the preeminent thought leader in the education, youth development and poverty-fighting fields, informing policy and advocating for change at the local, state and national levels. Called by President Obama “one of the most successful anti-poverty programs in history,” we are sharing what we have learned with communities around the country and the world, inspiring widespread replication and changing the lives of millions beyond Harlem.

Position Details:

Job Description:

Harlem Children’s Zone is currently seeking an experienced professional to lead the Research and Evaluation Department. The Managing Director of Research and Evaluation is responsible for developing, building, and maintaining evaluation systems and infrastructure so that it supports efficient data gathering, analysis, and information dissemination within the organization and with our external partners.  Reporting to the Chief Operating Officer, the Managing Director of Research and Evaluation is a key member of the senior management team and works closely with other key senior staff in establishing research priorities and determining the resources (internal and/or external) required to engage in the desired work.  Critically, the Managing Director of Research and Evaluation ensures that the organization uses its data to maximize program delivery and understands its impact.  

This role is an exciting opportunity for someone with a deep background in research and evaluation, management, and strong qualitative and quantitative analytic skills, to contribute to the continued growth, learning, and success of a frontline organization with comprehensive services.

Essential Duties and Responsibilities


Prioritize and distribute projects and responsibilities

Continually promote and help create a learning environment to develop team and ultimately provide increasingly effective services

Plan and administer department budget

Program Evaluation

Oversee data collection, entry, and quality

Analyze and synthesize quantitative and qualitative data and create systems for using data to provide ongoing feedback and support to program leadership for the improvement of program practices

Conduct program observations, interviews, surveys, and focus groups

Implement and manage internal systems for conducting ongoing outcomes measurement and assessment

Design and develop evaluation plans, choosing the most effective methodologies, instruments, and resources, and summarize and present findings

Manage collaborative research efforts with research partners

Salesforce data system (ZORA)

Oversee system structure, capacities, and architecture, and train staff using the system

Work closely with the Information Technology Department to plan database expansions and modifications

Manage consultant engagements


Keep abreast of emerging research that best supports existing work or development of new projects

Support writing grant proposals, reports, and other documents

Prepare and deliver presentations to funders, other non-profit organizations, policymakers, academic audiences, community members, and staff 


Qualification, Skills and Knowledge Requirements

Ph.D. in Psychology, Education, Social Policy, or related subject

10+ years of management and leadership in non-profit research

5+ years of experience with both quantitative and qualitative research methods, tool design, and validation

Deep content knowledge in the areas of program design, early childhood development, K-12 education, college access and success, community development, and health interventions

Ability to work in a fast-paced, mission-driven environment 

Outstanding analytical ability and advanced statistical knowledge

Ability to produce high-quality deliverables on time and within budget

Willingness to respect and learn from colleagues with varying backgrounds and skillsets; ability to work effectively with colleagues across the organization with varying degrees of experience 

Experience with community building, youth development, or related work preferred 

Prior experience with youth and adults of diverse cultural backgrounds

Excellent written and oral communication skills, with the ability to ability to engage and inspire others to achieve shared goals


We offer competitive salaries and a comprehensive benefits package. 


Commensurate with Experience

Posting Expiration Date:


How to Apply:

To be considered, interested applicants must submit a cover letter and resume to [email protected] 


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