Senior Director, Global Talent


Posted: 1/6/2021

Position Type: Full-Time (Paid)

Function: Human Resources/Recruiting

Primary domain: Education

City: Washington

Postal code: 00000

State: Washington, DC

Country: United States

Organization Information:


$20M +


Mission statement:

Provide the tools and information necessary for schools and talent to discover and evaluate each other. 

Position Details:

Job Description:


The Graduate Management Admission Council (GMAC) is a global, mission-driven association of leading graduate business schools united around a shared vision of a world where every talented person can benefit from the best business education for them. Founded in 1953, GMAC is based in the United States with global operations in the United Kingdom, India, China and Hong Kong. They are most widely known for their role as owner and administrator of the Graduate Management Admission Test™ (GMAT™), with more than 150,000 candidates taking the GMAT globally every year. Their work also encompasses other assessments including the NMAT by GMAC™ exam, for entrance into graduate management programs in India and South Africa, and the Executive Assessment, specifically designed for Executive MBA programs around the world. Most recently, in response to the ever-growing demand for diverse talent within graduate school programs, GMAC has expanded their work beyond assessment. Today, they also deliver candidate-facing services related to professional development, recruitment, and talent-school matching. Learn more about their work at:


GMAC is seeking a Senior Director, Global Talent (SDGT) with experience developing and leading a dynamic global talent function expanding the U.S., UK, India and China to help shape and drive GMAC's human capital strategy and manage the systems, processes, and team that will accelerate GMAC's people practices to the next level. Reporting to the Chief Administrative Officer (CAO), the SDGT will be a key member of the CAO's leadership team. Additionally, they will directly manage a three-person global talent team and partner closely with leaders across GMAC to help attract, develop, engage and retain a diverse and high-performing workforce, in line with GMAC's mission, goals and values. This is an exciting opportunity for a seasoned talent leader who is excited to build a global, matrixed and distributed talent organization to help a thriving, successful organization reach its next level of growth and potential.

Responsibilities include, but are not limited to:

Strategic Leadership

  • Collaborate with the CAO in the design and management of the implementation plan for global people strategy that includes three aspects: people (lifecycle of employee), organizational design (levels, titles, span of control) and culture. The strategic framework and philosophy will remain united for GMAC, and locally relevant in each region.
  • Provide thought-partnership to the GMAC leadership team in order to develop an inclusive, high performing, and diverse global GMAC team
  • Develop KPIs and monitoring processes, ensuring achievement of departmental objectives
  • Anticipate business needs and proactively make recommendations for strategic changes and enhancements

Team Management

  • Develop a strong and effective three-person global talent team (two people based in US, one person based in India)
  • Establish an HR team culture and brand that is respected and trusted across the organization; ensuring that services to client departments are effective, efficient, cohesive, and timely.
  • Manage complex projects (e.g., budget oversight, vendor negotiations)

Talent/HR Leadership

  • Develop and implement innovative talent practices as well as streamline and automate processes to improve the overall operation and effectiveness of the organization across organization-wide talent functions (e.g., recruitment, onboarding, total rewards, ongoing staff development, performance management and retention)
  • Serve as true culture builder and carrier; helping GMAC to define and realize their optimal culture tied to their commitment to diversity and inclusion; ensure D&I values are embedded throughout GMAC's talent/HR practices
  • Support CAO and leadership team to design organizational structure, staffing and talent planning models with an eye towards thoughtful change management practices
  • Identify competency, knowledge and talent gaps across the organization and lead the effort to design and implement development tools and strategies in service to those gaps
  • Serve as a thought partner and coach to department managers on all talent/HR-related matters
  • Remain current on regulations, laws and industry trends and best practices in employment and labor laws, human resources and ensure regulatory and compliance obligations are met in all countries, states, and localities in which GMAC operates.


The ideal candidate will possess the following qualifications:

  • Advanced degree from accredited university in field related to specialty area; Or equivalent combination of education, skills, and experience
  • 10+ years of experience in the human resources field, with at least 4 years in leadership/supervisory position and exposure to global HR issues
  • Track record of success in implementing high-quality talent practices at a high-performing organization required; experience operating within international/global contexts preferred
  • Broad knowledge of the talent function, ideally including deep expertise in learning & development, performance management and/or HR operations
  • Exceptional cultural competence and an evolved understanding of the manner in which diversity, equity and inclusion values influence best-in-class talent practices
  • Demonstrated ability to lead multiple high-profile and complex projects simultaneously; able to hold a short-, mid-, and long-term lens as needed, can flex between hands-on work and getting results through others
  • A strong data-orientation with the ability to develop measurable systems for tracking and reporting outcomes
  • Collaborative leader and team-player; encourages participation from all members of the team and seeks feedback and ideas from team members at all levels
  • Client-service oriented; relishes the challenge of finding new ways to provide better, more efficient support
  • Strong relationship building skills with the ability to build trust, find common ground, build consensus and strengthen collaboration among diverse stakeholders
  • Proven ability to maintain absolute confidentiality, handle sensitive information, demonstrate tact, diplomacy and discretion.
  • HR certifications (e.g., PHR or SPHR or SHRM-CP or SHRM-SCP) and/or experience with HR systems like Workday preferred but not required
  • Commitment to GMAC's mission and alignment with their core values: Courage, Creativity, Listening, Collaboration, and Integrity


Salary and benefits will be competitive and commensurate with experience. 


Commensurate with Experience

Posting Expiration Date:


How to Apply:


Posted By: On-Ramps


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