Director of Advancement Operations and Systems
The Smithsonian Institution, the world's largest museum, education and research complex, seeks an experienced, strategic and collaborative leader to serve as its next Director of Advancement Operations and Systems.
The Smithsonian is comprised of 19 museums and the National Zoo—shaping the future by preserving heritage, discovering new knowledge and sharing resources with the world. Located in the nation's capital, the Smithsonian provides free access, both in person and virtually to all of its visitors.
The Director of Advancement Operations and Systems will oversee an organization consisting of 19 staff and is responsible for day-to-day operations of the Advancement information technology infrastructure. The selected candidate will manage the operation of information services, gift accounting, donor records and the integration and delivery of a wide range of IT services supporting the central and unit development offices at the Smithsonian. The Director will report to Deputy Assistant Secretary for Advancement Zully Dorr. In addition, the Director will develop and maintain a management partnership with other members of the Office of Advancement and Directors of Advancement in the museums, research centers and programmatic offices to ensure Institutional fundraising goals are achieved.
The successful candidate will be a strategic thinker and a skilled relationship manager who develops connections and partnerships across units. The Director will also possess a sophisticated understanding of the integral role of technology in supporting Advancement goals and will demonstrate fluency in technology and systems. As an experienced leader of people and programs, the successful candidate will have an ability to operate in a complex environment; experience in leading and developing a large professional staff; excellent communication skills; and an uncompromising commitment to diversity, equity, inclusion and quality service.
The Director will also play a key role in assuring that the internal organizational structure and processes are in place to support an expanded and ambitious fundraising plan. As part of this plan, the new Director will advocate for the best use of the current system, while researching and planning for the transition to a new nimble and modern next-generation platform.
The Director will be an inspirational team builder with experience in managing, motivating and developing a strong team. The successful candidate will serve as an encouraging manager and mentor capable of developing and supporting a department of eager, capable, committed and engaged advancement operations and systems professionals. Strong critical thinking skills and an ability to assess and address priorities are also essential.