November 27, 2013

Business lessons: David Weekley introduces the concept of customer satisfaction to the Boy Scouts of America

“What are the results the nonprofit really wants?” asks David Weekley. And then, once you’ve figured out your desired outputs, how do you measure them so you get real transparency?
See More Remarkable Givers

Creative Commons License logo
This work is licensed under a Creative Commons Attribution 4.0 International License. Permissions beyond the scope of this license are available in our Terms and Conditions.